Privacy Policy

Last Updated: 1 May, 2025

Veeboair (“we,” “our,” or “us”) respects your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you visit veeboair.com or use our travel-related services, including airline bookings, hotel reservations, cruises, tours, and customer assistance.

By accessing or using our website and services, you confirm that you have reviewed and understood this Privacy Policy and agree to the collection and use of information as described below.

1. Scope of Policy

This Privacy Policy applies to all users, visitors, and customers who interact with our website, booking systems, support channels, and any related digital platforms operated by us.

2. Information We Collect

a) Information You Provide

We collect personal information that you voluntarily provide when completing bookings, submitting forms, or contacting our support team, including:

• Name, date of birth, and gender
• Email address and telephone number
• Billing address and payment information
• Passport or identification details (when required for travel)
• Travel itineraries, preferences, and special assistance requests
• Customer service communications and feedback

b) Automatically Collected Information

When you browse our website, certain data may be collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Approximate geographic location
• Pages visited and interaction patterns
• Referral links and usage statistics

3. Cookies and Tracking Technologies

We use cookies and related technologies to maintain site functionality, personalize user experience, analyze traffic, and support marketing initiatives. Cookies enable us to remember preferences and enhance performance.

You may adjust your browser settings to manage or disable cookies; however, restricting essential cookies may impact certain features or booking capabilities.

4. How We Use Your Information

We use the information collected to:

• Process reservations and complete transactions
• Send booking confirmations and travel updates
• Provide customer assistance and respond to inquiries
• Improve website functionality and service quality
• Enhance security and prevent fraudulent activity
• Comply with applicable laws and regulatory obligations

5. Information Sharing

Personal information may be shared only when necessary for legitimate operational purposes, including:

• Airlines, hotels, cruise operators, tour providers, and rental companies
• Payment gateways and fraud detection partners
• Technology providers and analytics services
• Government or regulatory authorities when required by law

We do not sell, trade, or rent personal information to third parties.

6. Legal Grounds for Processing

We process personal data based on one or more of the following grounds:

• Your explicit consent
• Performance of contractual obligations (e.g., booking services)
• Compliance with legal requirements
• Legitimate business interests

7. Data Retention Policy

Personal data is retained only for as long as necessary to fulfill booking services, meet legal obligations, resolve disputes, and enforce agreements. Information that is no longer required is securely deleted or anonymized.

8. International Data Transfers

Due to the global nature of travel services, your information may be transferred to international partners or service providers located outside your country. We implement appropriate safeguards to protect your data in compliance with applicable regulations.

9. Data Security Measures

We apply appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no system can guarantee complete security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal data we maintain about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent where applicable
• Opt out of marketing communications

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental or guardian consent.

12. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, policies, or content of external platforms and encourage users to review their respective privacy policies.

13. Policy Updates

We may modify or update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. Continued use of the website following updates signifies acceptance of the revised policy.

14. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact us:

Email: info@veeboair.com
Phone: +1 (801) 307-9673